Every patient. Every wound. Every time.
SSIs don’t stop at discharge. With SSI Monitor, you never lose sight of your patients, or your credibility.
The Realities IPC Leaders Know
Blind Spot
Blind spots after discharge: Up to 60% of SSIs surface at home.
Manual Load
Manual follow-ups fail: Calls miss most patients, wasting hours. Language is another tough barrier.
Inspection Anxiety
Inspection anxiety: Surveyors always ask: “How do you monitor post-discharge SSIs?”
For IPC teams, coverage gaps = credibility gaps.
Meet Pointer IPC
“… an astounding 65% response rate.”
Before Semmel, we had issues with patients not answering our calls and hanging up on us! I also had to get my colleagues to help speak with patients that has a language barrier. Imagine asking a patient to describe his wound. It’s overwhelming! After Semmel, admin tasks are cut and data collection is automated with an astounding 65% response rate! Our clinicians love the photos showing how the wound is evolving and able to decide on earlyinterventions.
Ms. Aniggala Elangovan, Operations Manager, Gleneagles Hospital Penang
Own your post-op outcomes.
Your SIR is your signature. You can’t afford to miss infections after discharge. SSI Monitor ensures complete coverage so you’re never in the dark about your patients’ recoveries.
Reach them all. With ease.
WhatsApp outreach, in the patient’s own language, with built-in reminders. No chasing calls. No guesswork. 100% of discharged patients, followed up automatically.
No more endless calls, voicemails, and missed follow-ups..
See it before it’s too late.
Every wound photo, every symptom update, every red flag structured into a clinician dashboard that highlights what matters. Early warnings give your team the power to act before infections escalate.
Always inspection-ready.
Surveyors always ask: “How do you monitor SSIs after discharge?” With SSI Monitor, you don’t explain — you show: complete coverage, structured data, and a clear record of early interventions.
When surveyors arrive, you don’t scramble. Every follow-up is time-stamped, evidenced, and tied to your infection prevention program. Proof is a click away.
What Makes SSI Monitor Different
100% Coverage, Not 10%
Phone calls reach only a fraction of discharged patients. SSI Monitor engages every patient, automatically. WhatsApp outreach ensures even those without smartphones or busy schedules can respond.
You guarantee complete follow-up by design, not by stretching already busy nurses.
Early Warning.
Not Just Record-Keeping.
Most systems confirm infections only once they’re already severe or readmitted. SSI Monitor surfaces red flags — wound changes, symptom trends, slow healing — before they become full-blown infections.
A true early warning system that helps you act before your SIR climbs.
Visual Wound Monitoring That Scales.
Most SSI follow-up ends with a yes/no survey. SSI Monitor goes deeper: patients upload wound photos securely, and clinicians can see how healing evolves day by day.
First system to turn post-op wounds into visible, trackable data at scale, not just anecdotal calls.
Smart Triage That Cuts Noise
Most SSI follow-up ends with a yes/no survey. SSI Monitor goes deeper: patients upload wound photos securely, and clinicians can see how healing evolves day by day.
First system to turn post-op wounds into visible, trackable data at scale, not just anecdotal calls.
Built for Surgical Workflows, Not Generic Surveys.
Every follow-up is linked back to the surgical episode. Integration with OTMS means wound photos, symptoms, and interventions sit alongside operative notes, bundles, and outcomes.
SSI monitoring isn’t a silo — it’s embedded into the surgical workflow and SafetyOS.
Proof That Stands Up in Inspections.
Surveyors always ask about SSI follow-up. SSI Monitor doesn’t just tell them what you tried — it shows them time-stamped evidence of every patient contacted, every response triaged, every infection acted on.
Turns the hardest compliance question into your strongest proof point.
Culture of Continuous Care
Patients know they’re being followed, even at home. Clinicians trust the data. IPC teams finally own the full SSI picture.
Surveillance becomes a care experience — not a clerical burden.
Part of SafetyOS, Not a Silo.
SSI Monitor isn’t another point solution. It integrates directly with OTMS (surgical workflows) and IPC+ (surveillance bundles), feeding into your hospital’s SafetyOS platform.
Post-discharge data doesn’t sit alone — it becomes part of a unified safety and infection prevention strategy.
OUTCOMES
The Blindspot That Undermines Post Op SSI
IPC Credibility
You finally control the hardest infection metric: post-discharge SIR.
Safer Recoveries
You protect patients beyond the ward, proving your commitment to care.
Lower Readmissions
Patients stay home, hospitals save costs.
Peace of mind
Peace of mind for patients & families. They feel cared for, even after leaving.
For IPC professionals, partial follow-up = partial control. And nothing undermines leadership trust faster.
See How Gleneagles Hospital Transformed SSI Management
Gleneagles Hospital, one of Malaysia’s leading private healthcare providers, shared their SafetyOS implementation journey with the Association of Private Hospital Malaysia. This poster, presented at the annual conference, showcase how SafetyOS’ SSI Monitor transformed SSI Management . See the real-world impact and learn how SafetyOS transforms patient care post discharge.
Download this exclusive poster showcasing real-world SafetyOS implementation and results.
What You Can Achieve
100% patient follow-up
100% patient follow-up upon post-discharge.
40% more issues reported
40% increase in reported post-op issues compared to manual phone calls.
Reduction in SSI-related readmissions.
Patients stay home, hospitals save costs.
Survey Ready
Inspection-ready reports aligned to WHO, CDC, and JCI standards.
Product Capabilities
What’s Inside SSI Monitor
- Outreach: Automated WhatsApp/SMS outreach in multiple languages
- Accessibility: Zero-App: Patient access via mobile web. No app to install.
- Coverage tracking (100% patient follow-up)
- Engagement: Patient self-reporting, 60-second check-ins
- Smart reminders for higher patient engagement
- Media Capture: Secure wound photo uploads, encrypted storage.
- Triage: Symptom-based scoring & clinician triage dashboard with red-flag alerts..
- Real-time alerts & trend analysis
- Analytics: Follow-up coverage %, response rates, suspected vs. confirmed SSI trends.
- Reporting: One-click, survey-ready exports with full audit trail.
- Integration with OTMS & IPC+ modules
- Export-ready reports for accreditation & JCI surveys
- HIPAA/PDPA/GDPR-compliant secure cloud storage
- Unlimited IPC/clinical users with role-based access
How We Roll Out (90-day proven plan)
Days 0–14
Set Up & Baseline
- Map surgical procedures & follow-up windows.
- Configure outreach templates & patient languages.
- Pilot follow-up on a single surgical unit.
Days 15–45
Go Live
- Expand to all surgical discharges.
- Train clinicians on wound photo triage & dashboards.
- Weekly check-ins on response rates.
Days 46–90
Prove Impact & Scale
- Demonstrate 100% follow-up coverage.
- Show early SSI detection leading to faster interventions.
- Build inspection-ready SSI monitoring reports for accreditation.
FAQs
Do patients really respond?
Yes — hospitals see 3x more responses vs manual calls, because patients reply on their own time through WhatsApp/SMS.
Will this add workload for clinicians?
No — the system triages responses and flags only red alerts for review. Staff spend less time chasing, more time treating.
Is patient data secure?
Absolutely. All photos and data are encrypted, stored securely, and fully compliant with HIPAA/PDPA/GDPR.
What about older patients?
Surveys are multilingual and designed for simplicity. Patients can respond with a single tap or photo — no app downloads required.