incident & risk — root

Learn from what happened. Prove you're ready for what could.

Root connects every incident and every risk to the evidence that your fixes and controls are working, from the audits your teams already run.

Incident reporting and risk management, on one platform with your audits.

Risk register · control

Quarterly generator testing

Risk: backup power failure, East Tower · Owner: facilities director

Linked incidents

1

power interruption, day 6

Linked audits

2

this quarter, both passed

Control status On paper only Proven by audits

the question

Are your controls actually working?

Your safety data lives in pieces: incidents in one system, the risk register in another, audits in a third. You can see what went wrong, and what might. But what you really want to know is whether the fixes and controls you put in place are working. That's the question boards keep asking, and you want to answer it with evidence, not judgement.

Incidents

what went wrong

Risk register

what might

Audits

what was checked

?

Is the control working?

Members sought "greater assurance that controls are delivering measurable improvements and reducing risk exposure."
A health board audit committee, 2026
With incidents separate from its risk programme, a US health system couldn't see "which controls were most effective and where to provide additional resources."
Winona Health case study, LogicManager

the loop

One loop, from what happened to proof it's fixed.

  1. 01

    Incident

    reported, and the reporter hears back

  2. 02

    Lesson

    clustered into themes

  3. 03

    Fix

    to the system, not the person

  4. 04

    Audit

    confirms practice changed

  5. 05

    Risk register

    control updated with evidence

  6. 06

    Board

    sees control assurance

↺ A fix that fails its recheck is raised as a risk, and the loop starts again.

Incidents become lessons

Every reporter hears back, incidents are clustered into themes, and fixes target the system, not the person.

Audits prove the fix

The audits your teams already run confirm whether practice changed. A fix that doesn't hold is raised as a risk.

Risks carry their evidence

Every control in the risk register links to the audits that test it and the incidents that got past it, so assurance comes from data, not opinion.

Not just what happened and what could. Whether what you've done is working.

by role

What it gives each of you

Quality and risk managers

Incidents, risks and control evidence in one place.

Heads of department

Your incidents, your risks and your fixes, with proof when they hold.

Leadership and the board

A clear answer to "are our controls working?", backed by evidence.

Frontline staff

Report, hear back, and see what changed.

See what happened, what could, and whether your controls are working.

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