Semmel Affiliate Terms & Conditions

By signing up to be an affiliate in the Semmel Affiliate Programme (the “Programme”) you agree to be bound by the following terms and conditions (the “Terms”). These Terms are a legal agreement between Semmel Health Sdn Bhd, a company registered in Malaysia (“Semmel”, “we”, “us”) and You (the “Affiliate”, “you”).

We reserve the right to update and change the Terms from time to time without notice. Any amendments, modifications, enhancements or changes to the Programme shall be subject to these Terms. Continued participation of the Programme after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms at any time at: https://www.semmelhealth.com/semmel-affiliate-terms-and-conditions.

Any violation of these Terms may result in, among other things, termination or suspension of your rights to be an Affiliate and forfeiture of any outstanding affiliate referral fee payments earned during the violation.

Account Registration & Terms

You must provide your legal full name, a valid email address, and any other information requested in order to complete the sign up process for an Affiliate account (“account”)

You must be 18 years of age or older to join this Programme.

You may not use the Programme for any illegal or unauthorized purpose. You must not, in the use of the Programme, violate any laws in your jurisdiction (including but not limited to copyright laws).

Referral Links & Promotion

Once you have signed up for the Programme you will be provided with a URL link that must be used to set up an onsite or online meeting with your referee.

You may not use our name or graphics in any bulk email whatsoever unless we have given our advanced written consent. We may terminate the Agreement if any meaningful spam complaints naming us or our services result from your marketing activities.

You may not issue any press release with respect to this Agreement or your participation in the Programme; such action may result in your termination from the Programme. In addition, you may not in any manner misrepresent or embellish the relationship between us and you, say you develop our Services, say you are part of Semmel or express or imply any relationship between us and you or any other person or entity, except as expressly permitted by this Agreement.

Referral Fees

For the sale of a subscription to be eligible to earn a referral fee, the customer must sign up for a paid account within 90 days of the initial lock-in period. If they fail to sign up within those 90 days and later sign up as a paid customer, you will still earn a referral fee up to a maximum of 120 days provided there is no other Affiliate who has set up a meeting after the expiry of the initial 90 days.

The referral fee is USD$250 per paid customer that you refer. You will further receive a referral fee of USD$150 for the first renewal. These referral fee will be credited to your Affiliate account once the customer pays their subscriptions. Referral fees are only earned if a customer makes a payment in full.

Payment

Referral fees are paid via bank transfer within 45 days from the date full payment for the subscription is received from the customer. The Affiliate  will then raise an invoice to Semmel for the indicated amount. You must have a valid bank account to receive referral fees, as we do not offer payment via cheque/check, credit card, cash or other method.

The referral fee structure is subject to change at our discretion.

We reserve the right to disqualify referral fees earned through fraudulent, illegal, or questionable sales or marketing methods.

All fees are exclusive of all taxes, charges, levies, assessments and other fees of any kind imposed on your involvement in this Agreement and shall be the responsibility of, and payable by you.

Customer Definition

Every customer who buys a service through this program is deemed to be a customer of Semmel. Accordingly, all of our rules, policies, and operating procedures concerning pricing, customer orders, customer service, and services sales will apply to those customers. We may change our policies and operating procedures at any time. Semmel is not responsible for any representations made by the Affiliate that contradict our rules, policies or operating procedures.

Pricing & Availability

We will determine the prices to be charged for the product sold under this Programme in accordance with our own pricing policies. Product prices and availability may vary from time to time and country to country. You should not display product prices anywhere or commit to any prices to the referee. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product or service.

Term of the Agreement and Programme

The term of this Agreement will begin upon our acceptance of your Programme application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party notice of termination. Notice by e-mail, to your address on our records, is considered sufficient notice to terminate this Agreement. Semmel reserves the right to end the Programme at any time. Upon Programme termination, Semmel will pay any legitimate outstanding earnings.

Termination

Semmel, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Programme, or any other Semmel service, for any reason at any time. Such termination will result in the deactivation or deletion of your Affiliate Account, and the forfeiture and relinquishment of all potential or accrued referral fees in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. Semmel reserves the right to refuse service to anyone for any reason at any time. Upon the termination of this Agreement for any reason, you will immediately cease use of any materials provided under the Programme.

Relationship of Parties

You and Semmel are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any written statement that reasonably would contradict anything in this Agreement.

Limitations of Liability

The Company and any of the Company’s officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Programme.

Nothing in this legal notice shall exclude or limit the Company’s liability for:

(a) death or personal injury caused by negligence; or

(b) fraud; or

(c) any liability which cannot be excluded or limited under applicable law.

The Company’s maximum aggregate liability under or in connection with these Terms, or any collateral contract, whether in contract, tort (including negligence) or otherwise (a “Claim”), shall be limited to a sum equal to the aggregate amount which we are obliged to pay you in the twelve (12) month period immediately prior to the period giving rise to such Claim.

Arbitration

Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our affiliates shall be submitted to confidential arbitration in Malaysia. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Notice

All notices given by you to us must be given to Semmel Sdn Bhd at semmel@semmelhealth.com. We may give notice to you at the e-mail address you provided to us when registering. Notice will be deemed received and properly served 12 hours after an email is sent. In proving the service of any notice, it will be sufficient to prove in the case of an email, that such email was sent to the specified e-mail address of the addressee.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations hereunder that is caused by events outside our reasonable control (a “Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) strikes, lock-outs or other industrial action;

(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

(d) impossibility of the use of public or private telecommunications networks;

(e) the acts, decrees, legislation, regulations or restrictions of any government.

Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.

Waiver

If we fail, at any time to insist upon strict performance of any of your obligations under these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled hereunder, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Severability

If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire agreement

These Terms and any document expressly referred to in it represents the entire agreement between us in relation to the use of the Programme and supersedes any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into these Terms, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to entering into these Terms except as expressly stated herein.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date we entered into these Terms (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms.

Governing law and jurisdiction

This legal notice shall be governed by and construed in accordance with Malaysia law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the Malaysia Courts.

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