Free trial provides you with a full Pro plan capabilities.  You get the full experience of the depth and breadth of the Semmel software so you know exactly what you're getting when you become a Semmel customer.  You don't need a credit card to start free trial.

Ambulatory plan is for outpatient settings.  Examples are like day surgery centres, dialysis centres and clinics.  The rate is a flat subscription fee regardless of the size of each centre.  If you have a group of centres and requires each centre's reports to be rolled up to a central committee, please write to inform us.

Inpatient Care plan is for hospitals with inpatient settings.  Pricing is based on the number of beds in your hospital.

Health Systems plan is for organisations who would like to standardise operations across all of its hospitals within the organisation.  Health Systems plan must have a minimum of 2 institution in the group and requires reporting to be rolled up to the Systems level.

We accept all major credit cards offered by Stripe.  If your account has the necessary credit terms established, you may make payment via wire transfer.  You may incur additional processing fees.  If you would like your account to have terms, please contact our sales team and fill out the necessary credit application.

All prices are published in USD dollars (USD).  We can generate quotes in the currency of the country where your institutions are operating in.  If you are a health system with institutions spread across different countries and prefers to receive a single invoice, then the currency of choice is either USD or GBP. 

We calculate all the prices in a currency other than USD using an exchange rate that includes a currency fluctuation margin.

You can cancel at anytime.  However, no refund will be made for any unused plan.

Definitely!  Please drop us a line about the kind of help you need, and we'll get you the right information.

Contracts are for a minimum of 12 months.  We do not offer a monthly plan.

We do not offer special pricing to governmental entities – all governmental entities are required to purchase commercial licenses or subscriptions.

Qualifying collegiate-level or higher academic institutions can receive 50% off list price for Semmel Hand Hygiene product. Qualifying academic institutions include:

• Research institutes that are affiliated with an accredited university.
• Teaching hospitals that are affiliated with an accredited university.
• Nurse training and teaching organisations that are accredited by a statutory government qualifications body.

Proof of accreditation or affiliation may be required when ordering an academic license or subscription. Write to us before placing an order to have our team review your order.

Semmel is happy to provide subscriptions at 50% off the list price to registered charitable non-profit organisations that are non-government, non-academic and non-commercial in nature.  You can apply for Community Pricing by writing to us.