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Quick Start Guide

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Overview

When you create a Semmel Account, you will be the Administrator and given access to three modules:

  1. User Management Module (UM Module)
  2. Semmel Hand Hygiene Admin Module (HH Admin Module)
  3. Reports Module, (Reports Module)
Administrator access to these 3 Modules

Both the UM Module and HH Admin Module come preconfigured with test data sets.  Having these test data sets let you intuitively understand how to reconfigure them to fit your institution’s needs later.  Configuring the UM Module and HH Admin Module is the last step in this Quick Start Guide.

The best place to start is to collect surveillance data using the mobile app.  This is the first step.  Once you have collected some data, the next step is to review the reports in the Reports Module.  By reviewing these reports you will have a better idea on the types of reports you want, which ultimately determine how you will configure the entire application.

Let’s get started

Step 1: Record Surveillance Data

Firstly download the mobile app for Apple’s AppStore or Google’s PlayStore. For customers from China, your Customer Success Manager will send the app files to you via email.

Then login to the app using the email and password that you used to create the Semmel account.

To learn how to record surveillance data, watch this video tutorial.

Step 2: Review Reports

  • Log in to your Semmel account.
  • Click on the Reports Module
  • To learn the basics about Reports, watch this video tutorial.

Step 3: Configure HH Admin Module

This is the final step. In this step, you will configure the HH Admin Module to control the settings and behaviour of your mobile app.

3.1 Set up Profession Group

A Profession Group (also referred to as Profession Category) represents all the roles of that group. Your account is preconfigured with these 4 sample groups:

  • Doctors (e.g. physician, surgeon, trainee doctor etc.)
  • Nurses (e.g. link nurse, midwife, nurse manager etc.)
  • Allied Health (e.g. physiotherapist, dietician etc.)
  • Ancillary (e.g. housekeeping, porter etc.)

Tips: Why setting up Profession Group matters? Setting up profession groups allow you to assign specific roles into each of the group. For example, you can assign roles like physician, surgeon etc into the Doctors group. By doing so, you will get compliance report for each of the roles as well as the average compliance rate of all these roles as a group.

3.1.1 To add a Profession Group:

  1. Click Profession Groups on the sidebar menu;
  2. Enter the name of the profession group;
  3. Ignore the Lead field. You will set this up when your hand hygiene journey reaches a more advanced stage.
  4. Click on the Select in the Disable Moments field. Then, select any Moments that do not apply to this profession. Any Moments that is ticked will not be displayed in the mobile app when this profession is selected in the mobile app as a subject for observation.
  5. click Save.

3.1.2 To delete a Profession Group:

If any of these groups does not apply to your institution, you can delete it.

  1. Click on any of the Profession Group name
  2. Click Delete
  3. When prompted to confirm, click Yes.

3.1.3 To edit a Profession Group name:

You can edit the names of any group. For example, you want to change Ancillary to Auxiliary.

  1. Click on any of the groups;
  2. Click Edit;
  3. Remove the current name and enter the new name;
  4. Click Save.

3.2 Set up Professions

Professions are the specific roles of each healthcare worker. Examples of Professions are physician, surgeon, midwife, link nurse, speech therapist, technician, dental assistants etc. Setting up your account to track the compliance of each profession if preferred for better data analysis and feedback to the staff.

However, if your institution does not require such granularity, you can simply set up Professions with general names like Doctor, Nurse, Allied Health Staff and Ancillary Staff. In this case, you do not need to assign these to the Profession Group. Even if you do assign each of them to a group, your Profession Report and Profession Group report will be exactly the same.

As a Quick Start, your account is preconfigured with several Professions. You can rename them if any of the preconfigured ones do not apply to your institution. You can also add new ones.

3.2.1 To add a Profession:

  1. click on Professions on the sidebar menu;
  2. Enter the name of the profession; and if required, assign a Profession Group to this Profession;
  3. Ignore the Lead field. You will do this when your hand hygiene journey reaches a more advanced stage;
  4. click Save.

Note: A Profession can be mapped to only one Profession Group.

3.2.2 To rename or edit a Profession:

  1. Click on the profession name
  2. Click Edit
  3. Remove the current name and enter the new name
  4. Click Save.

3.3 Set up Audit Site Group

Audit Site Group is a grouping of related audit sites. As a Quick Start, your account is preconfigured with groups:

  • Inpatient
  • Outpatient
  • Critical Care
  • Paediatric

Tips: Why set up Audit Site Groups? Each individual audit sites that are mapped to a group will be reported as that group’s compliance. For example, you can map all children’s wards to a group called Paediatric Department. Besides each children’s ward having its own compliance rate, you will also have a report on the total compliance of the Paediatric Department. Another example is Critical Care group. Mapping departments like NICU, PICU and ICU will also give you the compliance rate of the Critical Care group.

Please note that an audit site can be mapped to one or more groups. An example is NICU where it can be mapped to Critical Care group as well as the Paediatric group.

You can rename or delete any of the preconfigured ones if they do not apply to your institution. You can also add new ones.

3.3.1 To Add a new Audit Site Group:

  1. Click on the Audit Site Group on the sidebar menu;
  2. Click Add;
  3. Enter the name of the audit site group;
  4. Click Save.

3.3.2 To delete an Audit Site Group:

  1. Click on any of the Audit Site name;
  2. Click Delete;
  3. When prompted to confirm, click Yes.

3.4 Set up Audit Site:

Audit Site refers to the locations, departments, wards or any other sites in which you will need a compliance report of itself.

3.4.1 To create an Audit Site:

  1. Click on Audit Sites in the sidebar menu;
  2. Click Add
  3. Enter the name of the Audit Site;
  4. Before you can save this Audit Site name, you are required to set quota (or sample size) that is required for this site. See 3.4.2 below on how to set this up.

Note: As mentioned in the Audit Site Group configuration above, an audit site can be mapped to one or more audit site groups. An example would be NICU which bace be mapped to the Paediatric Department group as well as the Critical Care group.

3.4.2 Set Quota for an Audit Site:

Quota refers to the sample size required or the number of opportunities required for any given audit site. This Quota will then need to be distributed across Professions or Profession Groups. As a Quick Start Guide, your account is preconfigured with:

  • a sample quota of 30 for each audit site
  • this quota is distributed to each of the 4 preset Profession Groups in the ratio of 30:50:10:10. This means that the 30 opportunities, 9 for Doctors, 15 for Nurses, 3 for Allied Health and 3 for Ancillary.
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